How do I know that my order has been placed?
We will confirm your order by e-mail within 48 hours of it being placed.
If you do not receive this confirmation please e-mail us at email@example.com
Who do I contact if I need more information before I place my order?
You can e-mail us at firstname.lastname@example.org, or use the contact form.
Can I place my order by fax or post, rather than via the Internet?
Not at the moment.
Can I pay by Cheque?
No we use Paypal for secure shopping and it is secure for yourself too.
Can I place an order if I do not live in the UK?
Yes only if Paypal accept payment from your country. For more details please check paypal.com.
How do I know that my credit card details are secure?
We trust paypal to ensure your credit details and your personal data. For more details please check paypal.com.
How quickly will my goods be dispatched?
We dispatch your order right away, via British Royal Mail.
We will normally send your order to you in 3-5 business days. In any case you can contact us to track your order.
Can I have my goods delivered to an address other than my home address?
No, Unfortunately we will only deliver items purchased online to the credit/debit card holds address.
What happens if my order does not arrive?
In the unlikely event that your order is not received within 14 days please email us at email@example.com, or use the contact form.
Please mention all details in the email or in the form.
What do I do if the goods I receive are damaged or faulty?
We will ensure that goods are dispatched to you in perfect condition. In the unlikely event that any mishap has occurred during mailing, please e-mail us at firstname.lastname@example.org immediately and we will ask you to return to us the faulty goods (address will be given to you) and we will dispatch replacement goods as soon as possible.
Can I return the goods if I am not happy with them for any reason?
No. Evaluation version are made to test and try before you buy.